Supervisor Control
Last modified: Thu, 21 March 2024
Overview of the Use Case:
A widget to allow Supervisors to manage routing and messaging from the Supervisor (or Agent) Desktop. This helps to simplify CC Management and allows Supervisors to control only their own Flows.
Demo Video
The video below shows a demo about this Use Case:
How to configure this Demo Use Case in your Tenant
Please download and follow the Installation Guide below
Documents
Supervisor Controls Installation Guide
