Automotive

Last modified: Thu, 14 August 2023

Overview of the Use Case:

The Automotive Use Case shows the following:

  • Get a Brochure
  • Test Drive booking
  • Deflect to WhatsApp or Call Back

Demo Video

The video below shows a demo about this Use Case:

How to configure this Demo Use Case in your Tenant

  1. WA_Automotive.workflow
  2. Create a new flow and Import from WA_Automotive.workflow in the ConnectFlows directory.
  3. Make the following changes:
  • In the Agent Handover path edit the Queue Task to add your own queue
  • Open and save All Receive nodes.
  • Open the TaskBot node and select the QA BOT created above [Task BOT Name]
  • Save and Make Live – select the appropriate WhatsApp App.

Flows

WA_Automotive.workflow



—

Congratulations, you have completed the configuration for this Demo Use Case! You can continue with the next one.

results matching ""

    No results matching ""